:root {
  --bg: #0f1115;
  --panel: #1a1d24;
  --panel2: #232730;
  --border: #2e333d;
  --text: #e6e8eb;
  --muted: #9aa3af;
  --accent: #e0719b;
  --accent2: #6aa3ff;
  --green: #3fb950;
  --red: #f85149;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  font-family: "Segoe UI", Tahoma, sans-serif;
  background: var(--bg);
  color: var(--text);
  font-size: 14px;
}

.hidden { display: none !important; }
.muted { color: var(--muted); }
.error { color: var(--red); margin-top: 8px; min-height: 18px; }

/* Login */
.login-wrap {
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
}
.login-card {
  background: var(--panel);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 32px;
  width: 320px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  text-align: center;
}
.login-card h1 { margin: 0; font-size: 24px; }
.login-card input,
.login-card button { padding: 11px 12px; border-radius: 9px; font-size: 14px; }
.login-card input { background: var(--panel2); border: 1px solid var(--border); color: var(--text); }
.login-card button { background: var(--accent); border: none; color: #fff; cursor: pointer; font-weight: 600; }

/* Topbar */
.topbar {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 10px 18px;
  background: var(--panel);
  border-bottom: 1px solid var(--border);
  flex-wrap: wrap;
}
.brand { font-weight: 700; }
.spacer { flex: 1; }
.tabs { display: flex; gap: 4px; flex-wrap: wrap; }
.tab {
  background: transparent;
  border: none;
  color: var(--muted);
  padding: 8px 12px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 14px;
}
.tab:hover { background: var(--panel2); color: var(--text); }
.tab.active { background: var(--accent); color: #fff; }
.btn-secondary {
  background: var(--panel2);
  border: 1px solid var(--border);
  color: var(--text);
  padding: 8px 12px;
  border-radius: 8px;
  cursor: pointer;
}
.btn-secondary:hover { border-color: var(--accent2); }

main { padding: 18px; }

/* Tables */
table { width: 100%; border-collapse: collapse; background: var(--panel); border-radius: 10px; overflow: hidden; }
th, td { padding: 10px 12px; text-align: right; border-bottom: 1px solid var(--border); }
th { background: var(--panel2); color: var(--muted); font-weight: 600; }
tr:hover td { background: var(--panel2); }
.clickable { cursor: pointer; }

/* Badges */
.badge { padding: 2px 9px; border-radius: 20px; font-size: 12px; font-weight: 600; }
.badge.BOT { background: #1f3a2a; color: var(--green); }
.badge.HUMAN { background: #3a2a1f; color: #e3b341; }
.badge.ORDER_CREATED { background: #1f2d3a; color: var(--accent2); }
.badge.ABANDONED { background: #3a1f1f; color: var(--red); }

/* Buttons + forms */
.btn { background: var(--accent); border: none; color: #fff; padding: 8px 14px; border-radius: 8px; cursor: pointer; font-weight: 600; }
.btn.green { background: var(--green); }
.btn.red { background: var(--red); }
.btn.small { padding: 5px 10px; font-size: 12px; }
.row { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; margin-bottom: 14px; }
input, select, textarea {
  background: var(--panel2);
  border: 1px solid var(--border);
  color: var(--text);
  padding: 8px 10px;
  border-radius: 8px;
  font-size: 14px;
  font-family: inherit;
}
.card { background: var(--panel); border: 1px solid var(--border); border-radius: 10px; padding: 16px; margin-bottom: 16px; }
h2 { margin: 4px 0 14px; }
h3 { margin: 0 0 10px; }

/* Conversation detail */
.conv-layout { display: grid; grid-template-columns: 1fr 1.4fr; gap: 16px; }
@media (max-width: 900px) { .conv-layout { grid-template-columns: 1fr; } }
.messages { max-height: 60vh; overflow-y: auto; display: flex; flex-direction: column; gap: 8px; padding: 6px; }
.msg { padding: 8px 12px; border-radius: 12px; max-width: 80%; white-space: pre-wrap; word-break: break-word; }
.msg.inbound { background: var(--panel2); align-self: flex-start; }
.msg.outbound { background: #2a3b52; align-self: flex-end; }
.msg.system { background: #2a2a1f; align-self: center; font-size: 12px; color: var(--muted); }
.msg .meta { display: block; font-size: 10px; color: var(--muted); margin-top: 4px; }

/* Toast */
.toast {
  position: fixed;
  bottom: 20px;
  left: 50%;
  transform: translateX(-50%);
  background: var(--panel2);
  border: 1px solid var(--accent2);
  padding: 12px 20px;
  border-radius: 10px;
  z-index: 1000;
}

pre.log { background: var(--panel2); padding: 8px; border-radius: 6px; font-size: 12px; overflow-x: auto; margin: 0; }

/* Knowledge: show full content, wrapped */
.wrap-cell { white-space: pre-wrap; word-break: break-word; max-width: 560px; line-height: 1.6; color: var(--muted); }
.row-actions { display: flex; gap: 6px; }